FAQ

How to find a place in a workshop?

To find a workshop, simply go to our homepage and enter the desired type of food and place in the search engine. Browse the results and find the workshop adapted to your desires!     

How do you select your chefs?

Our chefs are all qualified professionals whom we select with care and requirements. Each chef will propose original and tasty recipes that will allow you to impress your loved ones!    

How does payment work?

Payment is made by credit card directly on the platform via our service provider MangoPay. Payment is secure and you are charged only when your place for the workshop is confirmed by the chef.    

Is it possible to cancel a service?

It is possible to cancel your reservation, however, cancellation conditions apply if the chef has already confirmed the workshop. These conditions may be different from one chef to another. There are two types of cancellation: flexible or strict which correspond to a total or partial refund.

 

For any other question, do not hesitate to contact the CocoChef Team via the "contact us" form!